Who we are
Fulham Performance Ltd is registered in the United Kingdom with company number 07295796
Our website address is: https://fulhamperformance.co.uk/
This privacy notice tells you what personal information Fulham Performance Ltd gathers from you, how and when it may be collected and how we use it in order for you to access and use our services. Personal information refers to any information that can identify you as a living individual and is defined in the Data Protection Act 2018 3(3).
When this notice mentions “us”, “we” or “our” it refers to Fulham Performance Ltd trading as Fulham Performance Ltd who is responsible for your personal information under this agreement (the Data Controller).
Personal information we may gather:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Location data can be extracted from images.
When you contact us via our contact forms we will require, or give you the option of supplying, the following information:
- Your name
- Your email address
- Your phone number
- Any other information which you choose to tell us in your enquiry.
When you send us an email or call us, we may record any information which could help us to provide you service either at the current time or in the future.
If you send us a message or leave a comment on our site we may save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment or send us a message. These cookies will last for at least one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Live chat & messaging services
When you submit data to through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
Use of Hubspot Services: We use Hubspot CRM & Marketing, a web customer relationship management and marketing service provided by Hubspot, Inc. (“Hubspot”) to collect & process information to be able to provide a service to you. Hubspot uses “cookies”, which are text files placed on your computer, to help the company to manage its business clients. The information generated by the cookie about your use of the website will be transmitted to and stored by Hubspot on servers in the United States. In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. More information related to Hubspot see: what cookies does HubSpot set in a visitor’s browser
Use of Google Analytics: we use a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the UK, EU & United States. In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area.
You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser.
More Information about Google cookie technology and their usage you’ll find here:
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Security & confidentiality
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorised access, loss, destruction, or alteration. We may use security services such as CloudFlare to protect our infrastructure. If you know or have reason to believe that your personal information has been lost, stolen, misappropriated, or otherwise compromised, please contact us following the instructions in the Contact Us section below.
Akismet collect information about visitors who comment or send messages via forms on this website that use the Akismet anti-spam service. The information collected typically includes IP address, user agent, referrer, and Site URL (along with other information directly provided by the visitor such as their name, username, email address, and the comment itself).
Who we share your data with
We may share your data with any third parties who will help us to provide you with effective services. If requested by any legal authorities we may share your data with law enforcement agencies, HMRC or any other governmental agency.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that send us data in relation to enquiries or services, we will retain your information for a minimum period of two years from our last point of meaningful contact with you. Meaningful contact for us is where you have actively communicated, either verbally or in writing, with us in relation to our services.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Industry regulatory disclosure requirements
If you have any queries or concerns as to the way we process your personal information, then please contact us.